Refund policy

At By Han, we take pride in creating custom pieces that are made with care and attention By Han[d]. Due to the nature of our products, which are customised to your specifications, we do not offer returned or exchanges on any items.

We understand that issues may arise with your order, and we are committed to resolving them to your satisfaction. IF you have concerns or questions about your purchase, please do not hesitate to contact us at info@byhanshop.com. Out customer support team will be more than happy to assist you.

We appreciate you understanding and support of our Returns Policy, as it allows us to continue to offering high quality custom pieces and devoting the neccesasary time to create each unique order.

💙Thank you for choosing By Han